return policy
Returns or exchanges based on customer preference (such as size, fit, or change of mind) are not accepted.
However, returns or exchanges will be accepted in the following cases:
- The item has a manufacturing defect
- The wrong item was delivered
To be eligible, all of the following conditions must be met:
- You contact us through the Contact section within 7 days of delivery
- The item is unused, unwashed, and in original condition
- All original tags, packaging, and accessories are intact
Once the returned item is received and verified, it will be replaced with the correct item.
- Exchanges for a different product and size are allowed
- Exchanges for a different color are not allowed
- If the item is out of stock, a refund will be issued instead
To request a return or exchange:
- Contact us within 7 days of delivery via the Contact section
Provide the following details:
- Order number
- Name
- Address
- Phone number
Please note: Requests made without prior contact may not be accepted.
Once your request is approved, we will share instructions for returning the item.
Refunds will be processed only if a replacement is not available
The refund will be issued to the original payment method (credit/debit card, UPI, etc.)
Processing time may vary depending on your bank or payment provider
If you have any questions regarding your refund, please contact your payment provider.